Privacy Policy

Last updated: August 2026

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or purchase our products. By accessing our Website, you consent to the data practices described in this statement.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products, or otherwise contact us.

• Personal information: name, shipping address, billing address, email address, phone number, and GST or tax ID for business customers.
• Payment data: we do not store your credit or debit card numbers. All payment data is stored by our payment processor, for example Razorpay, PayPal or Stripe, and you are encouraged to review their privacy policies and contact them directly for responses to your questions.
• Technical data: IP address, browser type, operating system and access times. This is automatically collected via cookies and analytics tools to help us improve the Website experience.

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, and compliance with our legal obligations.

• Order fulfilment: to process payments, ship orders and provide tracking updates.
• Customer support: to respond to your inquiries and solve potential issues.
• Marketing, opt-in only: to send you newsletters, product updates or promotions. You can unsubscribe at any time.
• Security: to protect our Website from fraud and unauthorised access.

3. Sharing Your Information

• Logistics partners: for example FedEx, DHL, Blue Dart and India Post, to deliver your orders.
• Payment gateways: to process secure transactions.
• Compliance: we may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests or a judicial proceeding.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies, like Google Analytics and Facebook Pixels, to access or store information. This helps us analyse web traffic and improve your shopping experience. You can choose to disable cookies through your browser settings, though this may affect how the Website functions.

Full detail on the categories of cookies we set is available in our Cookie Policy.

5. International Data Transfer

Our servers are located in India. If you are accessing our Website from outside India, for example the USA or the EU, please be aware that your information may be transferred to, stored and processed by us in our facilities and by those third parties with whom we may share your personal information. By using our services, you consent to this transfer.

6. Your Privacy Rights

• Access and correction: you have the right to request access to the personal information we collect and to request corrections.
• Deletion: you may request that we delete your account and personal data, subject to legal retention requirements for tax and accounting.
• Opt-out: you can unsubscribe from our marketing emails by clicking the Unsubscribe link in the email.

7. Security of Your Information

We use administrative, technical and physical security measures to help protect your personal information. However, please remember that no electronic transmission over the internet or information storage technology is 100 percent secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorised third parties will not be able to defeat our security.

8. Contact Us

If you have questions or comments about this policy, you may contact our Grievance Officer:

• MeeThought E-Commerce Private Limited
• Email: support@meethought.com
• Address: Flat No 402, VBM Sukhadah Apartments, Widia Colony, Miyapur, Serlingampally, Hyderabad, Telangana 500049, India